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| Power Teams: Do You Know Who You're Competing Against? |
| By Tamera Phallan |
Do you know who you're competing against, and do you know how you stack up against them? If not, you should!
Knowing yourself and your strengths is the foundation for creating the experience you want to provide your clients with. The client experience is what will have people seeking you out to do business with for years to come. If you're looking to up the ante when it comes to the client experience, you must first set expectations. While this sounds simple, it's important to take the time to set expectations with each and every client. Talk about the market, the lending environment, the paperwork you'll need from them, the best time to see what's on the market ...
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What's worse than being hit by severe weather? Being ill-prepared for it. And, truth be told, most of us are frighteningly underprepared.
