The more than 65 million Americans who are part of homeowners associations or living in condominiums are overwhelmingly satisfied with their communities, according to a national survey released by the Community Associations Institute.
Almost two-thirds of community association residents rate their overall association experience as positive, while 26 percent are neutral on the question. Only 10 percent express some level of dissatisfaction.
The survey also revealed that:
- 90 percent of residents say association board members serve the best interests of their communities
- 83 percent say they get along well with immediate neighbors
- 92 percent say they are on friendly terms with their association board members (the homeowners who are elected by their neighbors to govern the community)
- 83 percent say their community managers provide value and support to residents and their associations
- 70 percent of residents say their association rules protect and enhance property values
The typical community association is governed by homeowner volunteers who are elected by their fellow owners to set policy for the community. Smaller associations with limited budgets may rely on resident volunteers for various management responsibilities, such as accounting functions and assessment collection, while larger associations contract for the services of a professional community manager or association management company.
More than two million Americans serve as volunteers on community association boards and committees.
Source: Community Associations Institute